For energy suppliers, municipal utilities, grid operators & solution providers

The 360° platform for the energy transition.

Digitalize your sales, service & grid processes from initial customer inquiries to ongoing support. For more efficient processes, flexible market launches and happier customers.

Flexible & modular

GDPR compliant

No programming knowledge required

+150 leading energy transition companies rely on the epilot cloud platform

The cloud platform for the energy transition

Discover epilot by solutions

For energy suppliers & municipal utilities

Whether it's commodities, energy solutions, or both: Digitalize your sales and service processes on a central platform with a 360° view of all customers and processes. Relieve your employees and be faster and more flexible in implementing and adapting products.

For grid operators

Comply with legal requirements and optimize your processes with a central online portal. Record applications digitally, automate processes and work with installers and other market partners in one software.

For solution providers

Implement energy solutions efficiently and sell them successfully with our platform. Capture and qualify leads, process inquiries faster, manage collaboration with partners more efficiently and thus sustainably increase your business success.

Testimonials

Here's what our customers say about epilot

"The cost-to-serve for energy suppliers is €30-50 per household per year. epilot can reduce these costs by up to 40%. "
Hans-Martin Hellebrand
Hans-Martin Hellebrand
Management Board
"With epilot, we have successfully implemented 32 process variants for the registration of generation plants, which enabled us to process more than 8,000 applications digitally in the first year after launch. "
Christian Stange
Christian Stange
Head of Corporate Development
"We want to combine commodity and non-commodity in a modern, future-proof architecture that enables the integration of existing and future systems. epilot's flexible and agile way of working is an important impulse for our organization."
Jürgen Kroha
Jürgen Kroha
Head of Energy Sales
"What makes epilot unique in addition to the platform itself: A highly motivated team that quickly reviews and implements our ideas for the new features. The onboarding is also great: The team is getting involved so that we can be productive quickly with our system."
Anna Witenbek
Anna Witenbek
IT Department Manager
"We have made the process for marketing PV systems in the B2B segment productive in two to three days. In the past, this was never possible and entailed external programming costs."
Christoph Hesse
Christoph Hesse
Chief Sales Officer
"There is no other solution on the market that enables partner management as well as epilot. We have currently integrated 120 local craft businesses into the platform, which are fully automated via epilot for order processing."
Hans-Martin Hellebrand
Hans-Martin Hellebrand
Management Board
"Compared to previous manual processing of energy service requests, the time required was reduced by up to 50%, depending on the product. For us, in addition to increasing efficiency, it is even more important: We can serve customers quickly and thus increase their satisfaction in the long term."
Vanessa Krause
Vanessa Krause
Senior Sales Operations Manager
"The epilot customer portal convinces us by mapping the service and sales of commodities and energy services in one system. The customer portal can access all relevant source and subsystems and ensure 360° customer view and processing."
Jürgen Kroha
Jürgen Kroha
Head of Energy Sales

FAQs

Can I manage customer inquiries automatically?

Yes, with epilot you can manage customer inquiries automatically. The platform offers automated processes and click paths that allow customer inquiries to be processed efficiently and error-free, from the initial inquiry through to ongoing service support.

Which processes can I automate?

With epilot you can automate a variety of sales, service and network processes, including:

1. Customer inquiries: Automated recording and processing of customer inquiries.

2. Ordering processes: Digitized order routes for energy products and services.

3. Grid connection processes: Automation of applications and approvals for grid connections, commissioning and the registration of customer systems.

4. Partner and installer management: Coordination and management of partners and installers via special portals.

5. (Self-)service processes: Management and automation of ongoing service and maintenance tasks via a 360° view for service agents and modern, flexibly configurable customer portals.

What are the hardware requirements?

As epilot is a cloud-based platform, the software is fully accessible via the internet. A business-grade desktop computer or laptop from the past 5 years running a supported Windows / Mac OS version is recommended as a minimum requirement.

Can I use single functions modularly without changing my entire system?

Yes, you can use epilot modularly without moving your entire system. You can select specific functions that solve your current problem and do not have to implement the entire scope of epilot directly.

What does epilot cost?

The cost of epilot depends on the modules you choose. Our flexible, modular structure allows you to pay only for the features you need. Through targeted consulting, we help you identify the right modules to create an excellent price-performance ratio. Book a demo for a non-binding quote.

How much effort is involved in the implementation, how long does it take and can you support us?

The implementation of epilot is efficient and fast. Our platform can be up and running within a day, the effort and duration depends on your specific requirements. epilot offers comprehensive implementation support, including consulting, training and technical support. Implementation is usually completed within a few weeks.

Is epilot GDPR compliant and safe?

Yes, epilot is GDPR-compliant and secure. The platform is ISO 27001 certified and stores all data in Germany. As a cloud solution, epilot meets the highest standards of data protection and security.

Get a live demo

Watch a demo to find out how the epilot cloud platform can help you. Because no one likes inefficient processes. Neither employees, nor partners, nor customers.

Flexible & modular

GDPR compliant

No programming knowledge required

Learn how to set up full use cases in minutes with our growing library of validated blueprints.